Securus Technologies was established in 1986 in Dallas, Texas. The company is a for-profit company that provides technology to prison facilitates in North America. Besides its offices in Dallas, the company also has regional offices in Atlanta, Georgia and Carrollton, Texas. Currently, the company has been contracted to serve more than 2, 600 correctional facilitates across 45 states in the United States, Canada, Mexico, as well as the District of Columbia. As such, the company serves more than one million inmates in North America. The company employees about 1000 people.
The company has been recognized as the leader in providing, innovative, comprehensive technical solutions as well as responsive services. Securus Technologies’ primary focus is providing specialized needs of law enforcement and corrections community. As of 2016, the company had invested about $600 million in patents, technologies, and acquisitions.
Securus Technologies objectives are to provide criminal and civil justice technology solutions. These solutions are meant to ensure that the public and correctional facilities are safe. As such, the solutions assist in corrections, investigations, and monitoring. The solutions are also aimed at benefiting families/friends, law enforcement officers, inmates and the whole society.
Rick Smith, the Securus Technologies’ CEO, opines that just as the communications industry changed significantly over the last one decade, incarceration experience should also change positively influenced by technology. It is for this reason that the company has put technology and innovation at the core of their business operations. Securus use technology to develop products which save lives as well as solve and prevent crimes.
The company holds the view that the future is bright for the inmates booked into jails and prisons. With technology, the company foresees a scenario where inmates will have their communication devices and hence can communicate with individuals that are approved. This means that inmates will be able to send video, voice, and email messages to their friends over their devices. Additionally, they will use the devices to access books, songs, legal resources, and medical attention.